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Work is Something You Do, Not Somewhere You Go

Thursday, May 30th, 2013

Virtual teams and the use of them, have become increasingly more popular with the growth of the Internet, but the idea in general can still be a blur to employers and employees. What does it mean to work with a virtual team? To set the record straight, virtual teams are not rows of robots pumping out paperwork, but regular people who enjoy working together virtually. This could mean a group of people in the same town or team members from different countries, who communicate through virtual pathways like e-mails, telephone, videoconferencing or websites.

Companies began introducing virtual teams into the work force mainly to provide flexibility among employees. Employees that preferred the lifestyle-driven scheduling approach to making a living are the main reason for this growth. Being a part of a team that doesn’t follow the basic 9am-5pm work day allows not only for great flexibility in hours, but also provides variety as well as options for applying specialized skills and knowledge. It allows companies to put together a successfully collaborative and creative team.

Being a part of and employing virtual teams can produce a lot of pros, with minimal cons. Aside from providing flexibility, virtual teams can also lower costs in certain areas (less company utility bills and eliminating certain office inventory) and cause green effects for the company (no more commuting.) If you’re part of a team that includes individuals from different countries, the time zone factor can be both a pro and a con. On one hand, you will have people working around the clock on projects, but it may become difficult to facilitate an online meeting that everyone can attend. Another downfall may be that, while you believe in everyone on the team, some people may be less motivated or focused than others. This can be hard to monitor when the team is not meeting face-to-face on a regular basis. For virtual teams, trust can only be measured by the reliability of each team member.  A major pro of working with remote teams is the chance to work with professionals you may not have been able to work with previously, which could create a collaborative team that is successful and creative.

So the question is not what is a virtual team, but instead, is a virtual team right for you or your employer? The trend of giving employees control over how, when and where they work, as well as the importance of flexible hours is growing exponentially in various services, and it might be about time you and your employer take the leap into the virtual world.

 

© Zoe Begopoulos, DemGen Inc 2013

Categories : Productivity, Small Business, Virtual Teams
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What the Return of Arrested Development Can Teach Us About Business

Wednesday, May 29th, 2013

The return of Arrested Development, 7 years after being cancelled, can teach us valuable lessons about business.

Initially cancelled by Fox in 2006 after three seasons due to low ratings, the show was revived by Netflix with 15 new episodes, premiering last Sunday.

As entrepreneurs, what can we learn from this story?

Believe in a good thing when you have it.

When Arrested Development first aired on Fox, it took some time to gain traction.  Though the ratings were low, the people that were tuning in were fanatics.

Despite being cancelled, Arrested Development’s audience continued to grow through syndication and DVDs creating a new tribe of loyal fans.  The show’s fans were so loyal they constantly campaigned for the show’s return after it was cancelled.

Netflix, moving into the production arena, realized the opportunity and revived the show 7 years later.  The move clearly worked in their favor.  A quick glance at social networks will prove that many are signing up for Netflix just to watch the new Arrested Development.

In business, it’s also necessary to understand and appreciate your audience.  Instead of constantly looking to increase clients, fans or followers, it’s even more important to value your current clients.  A small but loyal tribe can make all the difference.  Arrested Development’s story proves this fact.

Allow new ideas to run their course.

Fox is notorious for cancelling shows before their time.  Besides Arrested Development, Family Guy and Futurama were also revived from the dead, though only Family Guy returned to Fox.

By jumping the gun through watching their numbers too quickly, Fox lost out on opportunities and now other networks are reaping the benefits.

It’s easy to fall into the same in business.  Often entrepreneurs launch a new product or service, but when it doesn’t initially receive the expected results,  they move on.  Sometimes it can take time for something new to find its market.

If you are truly invested in an idea, you will resist simply walking away if you don’t get the desired results immediately.  Instead, it is an opportunity to fine-tune your vision to better fit your market.

As long as you have a few key clients, you are on the right track.  New ideas can take time to catch on, but your passion and dedication to your product or service and clients will be contagious.

Be careful about moving backwards.

In reviving Arrested Development, Netflix and the show’s producers had some hurdles to jump through.  The original series jump-started many of the cast’s careers.  They had moved onto success with other film and television work and were busy.  Not to mention 7 years of aging, especially for the younger characters.

Most fans have also watched the original series multiple times and are very familiar with the running jokes.  It was surely a challenge for the writers to pick up the story 7 years later.

The revived version of Arrested Development has received mixed reviews from fans.  It’s most certainly nowhere near as funny as the original, but that’s to be expected at this point.

It’s similar in business.  Technology and trends change quickly.  When revisiting past ideas it’s essential to update them accordingly.

The right team is essential.

The main reason for the long-delay in Arrested Development returning was re-assembling the entire creative team and cast.  They realized that if there was any hope to recreating the original magic, the entire dream team needed to be involved.

Surrounding yourself with the right team in business is also crucial.  When you have a team that is driving your business forward, you must recognize and appreciate how valuable that is.

If your revenue isn’t quite reaching your goals, resist eliminating team members unless absolutely essential.  Consider cutting costs in other ways first.  Your team is who will help you to achieve growth and reach your goals.

 

© Tamara Smith, DemGen Inc 2013

Categories : Small Business, Starting a Business, Virtual Teams
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How to Take Control of Your Business and Life

Tuesday, May 28th, 2013

Building your perfect business may be challenging and at the onset, chaotic. You are in control of so many things and at the same time, your thoughts about where you are headed. It is a lot easier when you keep in mind several necessary things that will help you stay focused and on track.

 take control of your business and life

Get busy and relax. While the two may not sound like they belong together, what works for one person doesn’t necessarily work for another. Concentrating fully on one task in particular, completing it and getting it out of your way keeps business worries at bay. At the same time, if you tend to be the type that gets anxious and/or nervous, if demands have you stressed to the point where you can’t concentrate, relaxation is probably the best choice. Give yourself a holiday, even if only for one day.

Don’t pay attention to the opinions of others. Always think about where the opinion came from. Most business owners know when they are doing their best. Listen to others who have experience in your field but don’t feel you have to take into consideration the comments of those who probably have no idea what is in your best interest. Seek knowledge from those who have it and learn to navigate around any pitfalls that could arise from the negative messages of others.

Be original. Though imitation is a form of flattery, when it’s your business that’s involved, being different and being the best at what you’re doing is more important. Take some time to discover which options are available to you that can make your product or service stand out from the rest. The most famous businesses didn’t become that way by being carbon copies of all of the others that were out there. Being afraid to take big steps in your business is normal. If there’s something you’re not sure of or don’t have knowledge of, consider outsourcing certain tasks to a virtual team with experience.

Scrap the small stuff. Business owners tend to worry away at the smallest things that in the long run will have absolutely no effect on their business. If you are one of these, take a note of what is it that is bothering you and put it away until later. You aren’t looking for perfection, you are looking at the big picture and what will work best for both you and your customers. In the same vein, if it has already happened, then it’s over. Once again, take a note and if you have made a mistake, ensure that it doesn’t happen again. Sometimes you just have to be able to let things go.

Don’t limit yourself. Most of the time when we think we can’t do something, it isn’t that we can’t do it, it’s more likely that we just can’t believe we could ever climb that high. Putting boundaries on your business will slow your growth and keep you from expanding. Listen to that inner voice that tells you what you really can accomplish.

An important part of managing any business means keeping in mind that knowledge means power. A business owner who is not learning about new technology or business practices becomes stagnant. But more importantly, it means learning about yourself and the way you think. Learning to trust yourself is the most important step you need to take, ahead of all of the others.

Do not go where the path may lead, go instead where there is no path and leave a trail.” -Ralph Waldo Emerson

 

© Chris Draper, DemGen Inc 2013

Image courtesy of tkoh.org

 

 

 

 

 

 

Categories : Entrepreneurial Lifestyle, Motivation, Productivity
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Women in Business – Where are the Female Entrepreneurs in Canada

Friday, May 24th, 2013

We recently shared some insights on the optimistic state of women-owned businesses in the US.

Here are some interesting facts on Canadian women in business and where female entrepreneurs are in Canada.

Canadian Women In Business

Categories : Entrepreneurial Lifestyle, Small Business, Women Entrepreneurs
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Building a Trusting, Long-Term Relationship with your Support Team

Thursday, May 23rd, 2013

How important is your Project Manager or OBM to the growth of your business? Do they oversee as much, if not more, than you do?

In many cases they do …. As long as there is a trusting relationship in place! An essential part of the relationship building process is priorities – do you know what you should be spending time on? Do you discuss ideas, goals and top priorities with your point person?

I am asking these questions because we are starting to see a pattern in the virtual industry with entrepreneurs who are unhappy with their support person or team. Accountability, time management, and lack of skills seem to be the top three issues. So we ask ourselves how we can assist small business owners in finding the right fit for their ongoing support needs – by offering some steps to follow:

Step 1: Get Focused – Being scattered and flying around from activity to activity is not conducive to results, instead it creates chaos for you and your support team. Anyone supporting you needs to be clear on your vision and goals.

Step 2: Consistent Communication – Schedule weekly calls, communicate often via email/ phone/ Skype, bottom line: make time for your support team! The more you invest in the relationship, the more ROI you will receive.

Step 3: Be Honest – If a support person is not working out for any number of reasons (personality, skills, etc) then don’t “try” to make the relationship work – find other support.  The benefit of the DemGen Team is that we have a talent vault to draw from – if we have matched you with someone, and it isn’t working – you don’t find a new support person …. We do!

Step 4: Recognize Excellence – When you do have a support person or team that is doing an excellent job – recognize them! An important part of leadership is to recognize attitudes, skills and behaviour. Motivation is a direct result of recognition – do you ever just reach out to say thank you? Do you express appreciation “just because”? Do you offer incentive, whether monetary or in the form of a gift? Let’s face it feeling appreciated goes a very long way in wanting to do more of the same.

Step 5: Consider Support an Investment, Not a Cost – Invest: To spend or devote for future advantage or benefit. By investing in support, you have the advantage of more time available, experts in their field helping you, and abundant rewards (ie increased sales, more visibility).

Step 6: Share your Future Vision – You have the best sense of where you want your business to go – share those details, no matter how small with your support team! Do you have a revenue goal? Do you have a product sales goal? Bring your Project Manager into the Big Picture thinking! Talk strategy, look at goals and plan action items from them … By confiding in your support person or team, you are getting it out of your head and into the hands of those that can make it a reality.

 

© Pam Christie, DemGen Inc 2013

Categories : Business Experts, Small Business, Virtual Teams
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How to Take a Vacation When You’re Busy

Wednesday, May 22nd, 2013

Yay! Spring/summer is finally here!

The days are getting longer. The birds are chirping and everything is in bloom. Sometimes it’s hard to focus on work, when what we really want to do is play outside.

As busy entrepreneurs and business owners, we don’t usually get the luxury of paid vacation time. However, we also aren’t doing our best work when we’d rather be somewhere else.

Here at DemGen we embrace flexible work schedules when possible. As long as the team delivers high quality work on deadline, we’re not concerned about where or when it’s completed.

With mobile technology, these days you can work from pretty much anywhere. Whether strategizing and making notes from the forest or sending emails from the beach – it’s possible!

At the same time, sometimes it’s healthy and necessary to take a step away, disconnect and do no work at all. Often the greatest insights come when we’re twice removed from work. But with a busy schedule – how do you actually do it?

With the right systems and team members in place, you should be confident in handing over the reigns for a period of time. Be sure to define expectations and deadlines.

Though you can rest assured that your team can always reach you in emergencies and you can reach them via your cellphone, resist checking in every minute. Have faith in your business, systems and team – and most importantly yourself. Your business ‘machine’ can run without you.

If you feel there’s truly no way you can get away, perhaps you need to outsource some tasks to free up some of your time. Companies like DemGen allow you to delegate whatever projects or processes you choose. We can also help you to improve your systems and put your business on autopilot.

For April Fools 2012, we offered Business Sitting services. Intended as a joke, we were surprised at the amount of interest it attracted! Though we wont actually water your plants or feed your pets, we will maintain all of your business activities and keep your clients happy on your behalf while you’re away.

Though summer hasn’t officially started yet, time flies and it will be over before you know it. Start planning now, so you’re free to find adventure when summer does begin.

 

Tamara Smith, DemGen Inc 2013

Categories : Productivity, Time Management, Work/Life Balance
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Work IN Your Business While You Work On It

Tuesday, May 21st, 2013

Many entrepreneurs find that as their company grows and they spend more time working on their business, they feel they are losing touch and the business is starting to suffer because of it. They realize they are no longer clear on the crucial elements of the business, have lost sight of where they want their business to go and have a hard time communicating with those they’ve hired to work IN their business.

If this sounds familiar, you CAN work in your business while you work on it. The first step is a major organizational overhaul of where you spend your time. Many business owners work only as managers. Once they take a closer look, they find that a lot of this time is wasted. After all, just how much time can you spend managing? Do the extra hours actually show anything for the effort you have put in?

By working in your business more than you have and spending time with your employees, you may find that they have many creative ideas that you weren’t aware of. Because small business is constantly evolving and also extremely competitive, keeping up on new industry ideas and techniques may fall by the wayside while you are expanding. Others find that as they spend less time working in the business, their enjoyment level drops accordingly. What they once loved to do has just become another job. By once again engaging themselves in day to day marketing and hands on work, the spark that first interested them in entrepreneurship reappears.

Feedback from your team is important. Immersing yourself, at least part of the time, in the same tasks as they perform, gives the business owner a hands on idea of where his business actually stands at the time. It also may help you delegate tasks more efficiently and become more aware of your team’s genius abilities. Supporting your employees by being more accessible means better productivity and more room for growth.

Become part of your team. It will keep you more involved in what is going on and where your industry is headed. Balancing both parts of the business may not be for everyone. One size doesn’t fit all, but for a huge percentage of small business owners, it gives them back the part of being a business owner that they miss the most.

© Chris Draper, DemGen 2013

Categories : Productivity, Small Business, Virtual Teams
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The Minimalistic Gmail Cheat Sheet

Friday, May 17th, 2013

Most of us have a Gmail account. Here are some shortcuts to streamline your time with it.

The Minimalistic Gmail Cheat Sheet

The Minimalistic Gmail Cheat Sheet infographic

 

Categories : Business Tools, Productivity, Time Management
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Outsourcing for Success – Who, What, When, Where, Why and How to Outsource

Wednesday, May 15th, 2013

Ready to start outsourcing?  This post will explain who, what, when, where, why and how to do it.

Who?

Who needs to outsource: Everyone.  There is no one on Earth who truly loves doing every task.

Who to outsource to: It depends on what you need.  The key is to outsource to companies or individuals who compliment what you provide.

What?

The best place to start is usually with what you’ve been procrastinating with…

It tends to be something you hate doing or aren’t familiar with. The task ends up being pushed off and lingering on your to-do list, only to take longer than you know it should when you finally do get to it.

We’ve all been there and often overlook the fact we could simply outsource it.  (I hated doing dishes and would let them build up.  Then I outsourced to a dishwasher and felt a weight lift.)

When?

If you’re feeling overwhelmed, working long hours or just losing that loving feeling – it’s time to outsource!

We all have special gifts and talents.  When we start to lose the excitement for what we do, it’s usually because we aren’t operating within our genius abilities.

(If you feel an urge to delegate all of your work like this guy did, you should probably look for a new gig instead…)

Start outsourcing to get back to doing what you do best!

Where?

It’s key to outsource within your market.  If you’re selling to North America, outsource likewise.  People on your continent better understand the nuances and your tribe.

We’re also in a tough economy, so it pays to give back.

Why?

“You are a unique and beautiful snowflake.”  Appreciate yourself and your talents.  Outsource the rest.

Your bottom line, your to do list and especially your stress level will thank you.  It’s not practical to hire full time staff for every conceivable position, nor are you at your best when you’re trying to juggle doing it all yourself.

Outsourcing allows you to delegate all of the non-essential tasks that are stressing you out, while saving you money over traditional employees.

How?

It’s best to begin by starting a list.  What do you want to delegate?  Which types of people do you want to work with?  Think long-term.  Ideally, you want to create a lasting relationship.  How can you feel confident and free?

In the interest of making it easy, you can start right here!  Download our ebook 101 Ways a Virtual Team Will Grow Your Business from the right sidebar or schedule a Discovery Call.

Otherwise, just do your research.  If you can’t find the perfect company, team or person yourself, we guarantee we can find them for you.  If they aren’t already on our team, we’ll search for the perfect fit for you (with no obligation).

In conclusion…

Success isn’t judged by how much you do.  What’s most important is excelling at what you do best.

You already know what that means to you.  Own it.

 

© Tamara Smith, DemGen Inc, 2013

Categories : Productivity, Time Management, Virtual Teams
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Make Lean Thinking Part of Your Business Model

Tuesday, May 14th, 2013

Lean:  a method of running your business where any and all resources put into the business are considered necessary only if they create value for your customer. Anything else is considered wasteful.

make lean thinking part of your business model

The main idea behind lean thinking is less work, more value. What actions or processes do you include in your business that customers are willing to pay for?

Toyota was the original lean company and their principles are the same as those that started the lean movement. The two main points are:  Treat your customers and staff with respect through various opportunities to learn and grow, always encouraging challenges.

Always focus on improvement in order to deliver the highest quality services and products in the shortest amount of time. This provides value without waste and also cuts down on cost.

When you run a lean business, people always come first, before your products and services. If you hire employees or virtual teams, they are also part of the value added process of your company and anything they do is part of what benefits the customer and must be something they are willing to pay for. Lean means having less but doing more with it.

In order to reduce wasted time and effort in your business, you can do the following: Initiate processes that will ensure work is not redone. Do everything once to the best of your ability.

Don’t pay for employee’s idle time. Hire a virtual team that charges by the hour or project. This means you will receive high quality work with less outlay of your hard earned dollars. Also, their confidence, creativity and skills will improve your standard offering.

Solve problems at their root. Treating the symptoms of major defects in your business will waste your time and money. Remember, problem solving is 20% tools and 80% thinking.

Learn by doing things yourself, then start to train others to do the same. Standardize routine tasks, using methods you have proved will work the best. Lean means using predictability and reliability to your advantage.

Lean thinking is a practise, one that can be used in all aspects of your life. Always ask why you are doing something and the reason for doing it the way you have been up until this time. Improving quality, followed by improving your speed, will result in lower costs and more value for your customers.

© Chris Draper, DemGen Inc 2013

Image courtesy of lean.org

Categories : Entrepreneurial Lifestyle, Productivity, Virtual Teams
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